These Terms of Service govern the use of the website operated by GREYVIC, LLC and the professional design services offered through it. GREYVIC, LLC is a computer integrated systems design and facility engineering practice located at 1195 N 2100 W, Layton - 84041-2084, United States (US), and may be reached by email at connect@greyvic.surf or by telephone at +16267673005. By accessing this website, submitting an inquiry or engaging the firm, you agree to these terms. Please read them carefully before using the site or requesting services.
These terms are written in plain language so that clients and visitors can understand their rights and obligations. If you do not agree with these terms, you must not use the website or the services. Where the firm has signed a separate written agreement with a client, that agreement governs the engagement, and these terms apply to the extent they are not inconsistent with it.
1. Acceptance of Terms
By visiting this website, requesting information, or engaging the services of GREYVIC, LLC, you confirm that you have read, understood and agreed to be bound by these Terms of Service and by the Privacy Policy published on this website. If you act on behalf of an organization, you represent that you are authorized to bind that organization to these terms.
These terms apply to all visitors and all clients unless a separate written agreement has been signed. In that case, the signed agreement controls the engagement and these terms fill any gaps that the agreement does not address. The firm may decline to provide services, or may suspend access to the website, if these terms are not followed.
2. Definitions
In these terms, the words the firm, we and us refer to GREYVIC, LLC. The words you and client refer to the person or organization using the website or engaging the services. The word services refers to the computer integrated systems design and facility engineering work described on this website. The word deliverables refers to drawings, schedules, reports, sequences and other materials the firm provides during an engagement.
The word website refers to the pages published at www.greyvic.surf and any related content the firm controls. The word content refers to text, images, drawings, code and other material published on the website. The word inquiry refers to any message, form submission, telephone call or email directed to the firm through the website or through the contact details published here.
3. Eligibility and Authority
This website is intended for business and professional audiences. By using it, you confirm that you are at least eighteen years of age and that you have the legal capacity to enter into these terms. If you use the site on behalf of an employer or another entity, you confirm that you have authority to act for that entity and to accept these terms on its behalf.
You must not use the website in any manner that violates applicable law or the rights of another party. You are responsible for ensuring that your use of the website and of any deliverables complies with the laws and regulations that apply to you, including those that govern the design, construction and operation of technology facilities.
4. Description of Services
GREYVIC, LLC provides computer integrated systems design and related professional, scientific and technical services. The core practice covers integrated facility layout, cooling and airflow planning, power pathway design, rack and containment systems, monitoring and sensor networks, and expansion and migration planning. These services are described in greater detail on the services page of this website.
The information published on the website is provided for general understanding. It does not constitute a binding offer, a guarantee of a particular result, or a substitute for a signed engagement. The scope, schedule and fee for any project are established in a written proposal or agreement that both parties accept.
5. Engagement and Proposals
An engagement begins when the firm and the client accept a written proposal or sign a services agreement. The proposal describes the scope of work, the assumptions on which the scope depends, the schedule and the fee. Until a proposal is accepted, the firm has no obligation to perform work and the client has no obligation to pay a fee.
A proposal is based on the information available at the time it is issued. If site conditions, load requirements or timelines change materially, the firm may revise the scope, schedule or fee to reflect the new information. Any revision is documented and submitted for client acceptance before the affected work proceeds.
6. Client Responsibilities
The client agrees to provide accurate and complete information about the facility, the systems and the intended load. The client agrees to designate a point of contact who can answer technical questions and grant approvals in a timely manner. Delays in providing information or approvals may affect the schedule and may require the schedule to be adjusted.
The client is responsible for decisions that fall within the client authority, such as the selection of vendors, the award of construction contracts and the final approval of designs. The client is also responsible for ensuring that the site is safe for the firm personnel and that any required permits are obtained before work that needs them begins.
7. Access to Facilities and Information
When the services require a site visit, the client grants the firm reasonable access to the facility during agreed hours. The client ensures that the firm personnel can enter safely, that escort requirements are explained in advance, and that any personal protective equipment needed is identified. The firm follows the site safety rules that the client provides in writing.
The client grants the firm permission to use the drawings, schedules and technical information the client provides for the purpose of performing the engagement. The firm does not use that information for any other purpose and does not disclose it except as described in the Privacy Policy or as the client authorizes in writing.
8. Fees and Payment
Fees are stated in the accepted proposal. Unless the proposal states otherwise, fees are exclusive of taxes, permits and third party charges, which are the responsibility of the client. Invoices are issued according to the schedule in the proposal, and the client agrees to pay each invoice within the period stated in it.
Amounts that remain unpaid after the due date may accrue a late charge where permitted by law, and the firm may suspend work on the engagement until the account is current. If a project is cancelled after work has begun, the client agrees to pay for the work performed and for any non-cancellable commitments the firm has made on the project behalf.
9. Scheduling and Timelines
Schedules in a proposal are estimates based on the information available when the proposal is prepared. They may change because of site conditions, client decisions, vendor lead times or events outside the control of either party. The firm will notify the client promptly when it becomes aware of a change that affects the schedule.
The firm sequences its work in phases with defined checkpoints. Work on a later phase may depend on the completion of an earlier phase and on the client approvals that release it. Where a client asks for acceleration, the firm will advise whether the schedule can be compressed and what additional resources the change would require.
10. Deliverables and Use
Deliverables are prepared for the specific project and the specific site described in the accepted proposal. The client may use the deliverables for the construction, operation and expansion of that project. Use of a deliverable on another site, or for a materially different load, requires written confirmation from the firm.
Drawings and schedules reflect the information available at the time of issue. If site conditions differ from the assumptions recorded in the deliverables, the client must notify the firm before acting on the affected portion. The firm is not responsible for a result that follows from changes made without its knowledge.
11. Intellectual Property
The website and its content, including text, layout, drawings and code, are owned by GREYVIC, LLC or used with permission. These materials are protected by copyright and other laws. No license to copy, modify, distribute or republish the content is granted except as expressly stated in these terms or in a signed agreement.
On payment in full, the client receives the right to use the deliverables for the project described in the proposal. The firm retains ownership of its underlying methods, templates, standards and know how. Third party materials included in a deliverable remain subject to the terms of their own owners, and the client is responsible for complying with those terms.
12. Confidentiality
Each party agrees to protect confidential information received from the other. A party may use confidential information only to perform the engagement, and may disclose it only to personnel and advisers who need it and who are bound to protect it. These obligations continue after the engagement ends.
Confidential information does not include information that is or becomes public without a breach of these terms, information that a party already lawfully held, information that a party independently develops, or information that a party must disclose under a legal requirement. Where disclosure is required by law, the party subject to the requirement will notify the other party where it is permitted to do so.
13. Acceptable Use
You agree not to misuse the website. Prohibited conduct includes attempting to gain unauthorized access to the website or its supporting systems, interfering with the availability of the site, submitting false or misleading information, and using the site to transmit unlawful, harmful or infringing material.
You agree not to scrape, harvest or systematically extract content from the website, and not to use automated tools in a manner that places an unreasonable load on the hosting infrastructure. The firm may take reasonable technical measures to prevent misuse and may suspend access where a pattern of misuse is detected.
14. Third Party Content and Links
The website may link to resources operated by other parties. Those resources are provided for convenience only. The firm does not control them and is not responsible for their content, their availability or their practices. A link does not imply that the firm endorses the linked resource.
If you choose to interact with a third party through a link on this website, you do so under that party terms and privacy notice. The firm is not a party to any agreement you make with a third party and is not responsible for the performance of that party.
15. Disclaimer of Warranties
The website and its content are provided on an as available basis. To the fullest extent permitted by law, the firm disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. The firm does not warrant that the website will be uninterrupted, error free or free of harmful components.
Engineering services are performed with the skill and care customary for the profession. The firm does not guarantee that a facility will achieve a specific performance level unless a performance commitment is expressly stated in a signed agreement. Site conditions, equipment selection and operational practices can affect outcomes and are outside the sole control of the firm.
16. Limitation of Liability
To the fullest extent permitted by law, GREYVIC, LLC is not liable for indirect, incidental, special, consequential or punitive damages, including lost profits, lost data or business interruption, arising out of or related to the website or the services, even if the firm has been advised of the possibility of such damages.
The total liability of the firm for all claims arising out of an engagement is limited to the fees actually paid by the client for the services giving rise to the claim, unless a different limit is stated in a signed agreement. Some jurisdictions do not allow certain limitations, so a limitation in this section may not apply to every visitor or client.
17. Indemnification
You agree to indemnify and hold harmless GREYVIC, LLC, its members, employees and contractors from claims, losses, liabilities and expenses that arise from your misuse of the website, your breach of these terms, or your violation of the rights of another party. This obligation survives the end of your use of the website.
The firm agrees to indemnify the client against claims that arise from the firm gross negligence or willful misconduct in the performance of the services, to the extent permitted by the applicable agreement and by law. Each party will notify the other promptly of a claim that may give rise to indemnification.
18. Termination and Suspension
The firm may suspend or terminate access to the website at any time if these terms are violated or if continued access would create a legal or security risk. The firm may also modify or discontinue any part of the website without notice, although it will make reasonable efforts to keep published information current.
Either party may terminate an engagement in accordance with the terms of the governing agreement. On termination, the client pays for work performed through the termination date, and the firm delivers the work products completed as of that date. Provisions that by their nature should survive termination, including confidentiality and limitation of liability, continue in effect.
19. Force Majeure
Neither party is liable for a delay or failure caused by an event beyond its reasonable control. Such events include natural disasters, severe weather, power failures, internet or telecommunications outages, labor disputes, epidemics, and actions of government authorities. The affected party will notify the other promptly and will use reasonable efforts to resume performance.
If a force majeure event continues for an extended period, either party may terminate the affected portion of the engagement. The client remains responsible for payment for services already performed, and the firm will provide the work products completed before the event to the extent they are usable.
20. Governing Law and Disputes
These terms are governed by the laws of the United States and of the state in which the firm maintains its design office, without regard to conflict of law rules. The parties agree to attempt to resolve any dispute through good faith discussion before pursuing formal proceedings.
If a dispute cannot be resolved by discussion, the parties agree to submit it to the courts or tribunals that have jurisdiction over the firm place of business, unless a signed agreement specifies a different forum. Nothing in this section prevents a party from seeking urgent relief to protect its confidential information or its intellectual property.
21. Changes to These Terms
The firm may revise these Terms of Service from time to time. The current version is always posted on this page and takes effect when it is published. If a revision is material, the firm will provide a reasonable notice, such as a prominent statement on the website or a direct communication to active clients.
Continued use of the website after a revision is posted constitutes acceptance of the revised terms to the extent permitted by law. If you do not accept a revision, you should stop using the website and should contact the firm about any active engagement, which will continue to be governed by its signed agreement.
22. Contact Information
Questions about these Terms of Service may be directed to GREYVIC, LLC at 1195 N 2100 W, Layton - 84041-2084, United States (US). The firm may also be reached by email at connect@greyvic.surf or by telephone at +16267673005. The firm will review every message and respond within a reasonable period.
These terms, together with the Privacy Policy and any signed agreement, form the entire understanding between the parties regarding the website and the services. If any part of these terms is found unenforceable, the remaining parts continue in effect. The firm thanks you for reading these terms and looks forward to working with you.