GREYVIC, LLC respects the privacy of every person who visits this website, contacts the firm, or engages its services. This Privacy Policy explains what information the firm collects, why it is collected, how it is used, and the choices available to the people who provide it. The policy was prepared by the developer GreyVic for GREYVIC, LLC, whose design office is located at 1195 N 2100 W, Layton - 84041-2084, United States (US). The firm practices computer integrated systems design and related professional, scientific and technical services, and this policy applies to the website at www.greyvic.surf together with any inquiry, form submission or communication that reaches the firm through it.
This policy is written in plain language. It covers the categories of information the firm handles, the lawful reasons for handling them, the ways in which they may be shared, the period for which they are retained, and the rights that visitors and clients may exercise. By using this website you acknowledge that you have read this Privacy Policy. If you do not agree with any part of it, please do not use the website or submit information through it.
1. Scope of This Policy
This Privacy Policy governs the collection and use of information through the website operated by GREYVIC, LLC and through direct communications sent to the firm. It applies to prospective clients, current clients, vendors, partners, job applicants and general visitors. It does not apply to information collected by any third party website that may be reached from this site, nor to information collected offline in a manner that is governed by a separate written agreement.
Where the firm has entered into a written services agreement with a client, that agreement may contain privacy and confidentiality provisions that supplement this policy. In the event of a direct conflict between a signed agreement and this policy, the signed agreement governs for the information it covers.
2. Identity of the Data Controller
The entity responsible for the processing described in this policy is GREYVIC, LLC. The registered and operating address of the firm is 1195 N 2100 W, Layton - 84041-2084, United States (US). The firm may be reached by email at connect@greyvic.surf or by telephone at +16267673005. Questions, requests and complaints concerning this policy should be directed to that email address or to the postal address above.
The firm is established in the United States and provides its computer integrated systems design services from that location. The firm does not maintain a data protection officer because its processing activities do not meet the thresholds that require one, but it does assign responsibility for privacy matters to a named member of its management team so that every request receives a timely and accountable response.
3. Information We Collect
The firm collects information that visitors and clients choose to provide, together with limited information generated automatically when the website is used. The categories of information are described below and are limited to what is reasonably necessary to respond to inquiries, deliver services, operate the website, and comply with legal obligations.
- Identifying details such as name, company name, job title and role.
- Contact details such as email address, telephone number and postal address.
- Project details such as facility location, room dimensions, load estimates and timeline.
- Technical details voluntarily supplied such as equipment lists or existing drawings.
- Correspondence records including emails, notes and meeting summaries.
- Website technical data such as browser type, approximate location and pages viewed.
The firm does not intentionally collect sensitive categories of personal information through this website, and asks that visitors do not submit such information through the contact form or by email. If sensitive information is received unintentionally, the firm will limit its use to the purpose for which it was provided and will delete it when that purpose is complete, unless a legal obligation requires retention.
4. Sources of Information
Most information reaches the firm directly from the person who provides it. This happens when a visitor completes the contact form, sends an email, places a telephone call, or exchanges documents during a project. Information also reaches the firm from the employer or organization that a visitor represents when that organization engages the firm and names the visitor as a point of contact.
A smaller amount of information is generated automatically by the website itself. Website hosting infrastructure records standard request information such as the page requested, the time of the request and an approximate network location. The firm uses this data in aggregate to keep the website available and to understand which pages are useful. The firm does not combine this automatic data with personal identifiers for the purpose of building individual profiles.
5. Purposes of Processing
The firm processes information only for clear and legitimate purposes. These purposes include responding to inquiries, preparing proposals, delivering contracted design services, maintaining project records, operating and securing the website, meeting accounting and tax obligations, and complying with applicable law. Each purpose is connected to a specific business need, and information is not used for unrelated purposes without a lawful basis.
The firm does not sell personal information. The firm does not rent, trade or share personal information with unaffiliated parties for their own marketing. Any processing that goes beyond the purposes listed in this section would be described in a supplemental notice provided before that processing begins.
6. Legal Bases for Processing
Depending on the circumstances, the firm relies on one or more legal bases to process personal information. These include the performance of a contract or steps taken at the request of a client before a contract is formed, the legitimate interests of the firm in operating its business and responding to inquiries, compliance with legal obligations to which the firm is subject, and consent where consent is required or where a person has asked to receive communications.
Where processing is based on consent, that consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Where processing is based on legitimate interests, the firm balances those interests against the rights and expectations of the individual and limits the processing to what is necessary.
7. Contact and Inquiry Data
When a visitor submits the contact form or sends an email, the firm receives the name, email address, subject and message that the visitor provides. This information is used to answer the inquiry, to route it to the correct member of the design team, and to keep a record of the exchange. The firm may retain the correspondence so that it can continue a conversation, recall prior questions, and avoid asking a client to repeat information already supplied.
The contact form on this website is designed to hand the completed message to the visitor email client and address it to connect@greyvic.surf. The firm does not operate a separate marketing database built from contact form submissions. Information received through the form is treated with the same care as information received by telephone or by post.
8. Project and Technical Data
During an engagement the firm receives project information such as facility layouts, equipment schedules, power details, cooling details and site constraints. This information is used to produce the drawings, schedules and written sequences that the client has requested. Technical data is often confidential to the client, and the firm limits access to the personnel who are directly involved in the engagement.
Project data may be stored in design files, correspondence and internal notes. Where a client provides drawings or specifications that carry their own usage restrictions, the firm honors those restrictions and does not distribute the material beyond the scope of the engagement. At the conclusion of a project, project data is retained for the period described in the retention section below and then deleted or returned as the client requests.
9. Website Usage and Log Data
Like most websites, this site is served by infrastructure that records basic request data. This may include the internet protocol address of the requesting device, the date and time of the request, the page requested, the referring page and the browser user agent. This data is used for availability monitoring, troubleshooting, capacity planning and abuse prevention.
Log data is retained for a limited period and is reviewed in aggregate. The firm does not attempt to identify individual visitors from log data except where necessary to investigate a security incident, to prevent abuse, or to comply with a lawful request. The firm does not use log data to make automated decisions that produce legal or similarly significant effects.
12. Service Providers and Processors
The firm relies on a small number of service providers for website hosting, email delivery and document storage. These providers process information on behalf of the firm and are expected to protect it, to use it only for the services they provide, and to return or delete it when the relationship ends. Providers are selected with attention to their security practices and their ability to meet the firm standards.
Where a provider would process personal information for its own purposes rather than on behalf of the firm, that provider is treated as a separate controller and its own privacy notice applies. The firm encourages visitors to review the privacy notices of any third party service they choose to use, including email providers and browsers.
13. International Data Transfers
The firm is based in the United States and primarily processes information there. If information is transferred to or accessed from another country, the firm takes steps to ensure that the transfer is lawful and that the information continues to receive an appropriate level of protection. Those steps may include contractual commitments, vendor assessments and limiting access to personnel who need the information to do their work.
Visitors who contact the firm from outside the United States should be aware that their information will be handled under United States law and the protections described in this policy. By submitting information, a visitor understands that the information may be transferred to and processed in the United States.
14. Data Retention
The firm retains information only as long as it is needed for the purpose for which it was collected, plus any additional period required by law or by a legitimate business need such as resolving disputes and enforcing agreements. Inquiry records are generally retained for a limited period after the last exchange. Project records are retained for the duration of the engagement and for a reasonable period afterward so that the firm can support the client and meet recordkeeping obligations.
When information is no longer needed, it is deleted or anonymized in a manner that prevents it from being linked back to an individual. If deletion is not immediately possible because information is stored in backup systems, the firm isolates it from active use and deletes it when the backup cycle completes.
15. How We Protect Information
The firm uses administrative, technical and physical safeguards designed to protect information against unauthorized access, alteration, disclosure and destruction. These safeguards include limiting access to personnel who need the information, using reputable service providers, and maintaining organized records so that information can be located and managed. Security measures are reviewed as the business changes.
No method of transmission over the internet and no method of electronic storage is perfectly secure. The firm cannot guarantee absolute security, but it works to reduce risk and to respond promptly if an incident occurs. If a security incident affects personal information and notification is required by law, the firm will notify affected individuals and the appropriate authorities in accordance with applicable requirements.
16. Your Privacy Rights
Depending on where you live, you may have specific rights regarding your personal information. These may include the right to know what information is collected, the right to request a copy of that information, the right to request correction of inaccurate information, the right to request deletion, and the right to object to or restrict certain processing. Some jurisdictions also provide the right to data portability and the right not to be discriminated against for exercising a privacy right.
To exercise a right, contact the firm using the details in the final section of this policy. The firm may need to verify identity before acting on a request, and it will respond within the time required by applicable law. Where a request is manifestly unfounded or excessive, the firm may decline it or charge a reasonable fee consistent with local rules.
17. Access, Correction and Deletion
A person who wishes to access, correct or delete information held by the firm may send a request by email or by post. The request should describe the information concerned and the action sought. The firm will confirm receipt, review the request, and provide a substantive response. If the firm cannot fulfill a request in full, it will explain the reason and identify any available appeal route.
Deletion requests are honored where the firm is not required to retain the information for a legal or contractual reason. Where retention is required, the firm will explain the obligation and will delete the information once the obligation ends. Corrections are applied to active records, and affected service providers are notified where practicable.
18. Privacy for Children
This website is intended for business and professional audiences and is not directed to children. The firm does not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information to the firm, the parent or guardian should contact the firm and the information will be deleted promptly.
The firm does not use age based advertising and does not knowingly permit children to submit project inquiries. Any information discovered to have been provided by a child without appropriate consent will be removed from active systems and from the records of the relevant service providers where practicable.
19. Marketing Communications
The firm sends project related correspondence to clients and contacts who are working with it on an engagement. The firm does not operate a broad newsletter program without consent. If the firm sends a periodic update, that update will include a way to stop receiving future messages, and the request to stop will be honored promptly.
Contact details collected through a project inquiry are not added to a marketing list by default. A person who wishes to receive occasional firm updates may request that in writing. A person who wishes to be removed from any list may do so at any time by replying to a message or by sending a request to connect@greyvic.surf.
20. Third Party Websites
This website may contain links to websites operated by other organizations. The firm does not control those websites and is not responsible for their content or their privacy practices. A link from this website does not imply endorsement of the linked site or of its information handling. Visitors should review the privacy notice of any website they visit before providing personal information.
Where the firm coordinates with a partner on a client project, the client may receive information from that partner as well. The firm recommends that clients review the privacy notices of all parties involved in a project so that they understand how information will be handled across the engagement.
21. Changes to This Policy
The firm may update this Privacy Policy to reflect changes in its practices, its services or applicable law. When an update is made, the revised policy will be posted on this page with a new effective date. Material changes will be communicated in a manner appropriate to the change, such as a notice on the website or a direct message to affected clients.
Continued use of the website after an updated policy is posted constitutes acceptance of the update to the extent permitted by law. Visitors who do not accept an update should stop using the website and may contact the firm to exercise any available rights over previously collected information.
22. How to Contact Us
Questions about this Privacy Policy, requests to exercise a privacy right, and complaints may be directed to GREYVIC, LLC at 1195 N 2100 W, Layton - 84041-2084, United States (US). The firm may also be reached by email at connect@greyvic.surf or by telephone at +16267673005. The firm will review every message and will respond within a reasonable period and within any time required by applicable law.
This Privacy Policy is effective as of the date shown on this page and applies to all information collected through this website and through direct communications with the firm. The firm thanks visitors for taking the time to read this policy and welcomes questions that help clarify how information is handled.